General Returns Policy

You acknowledge that these terms of returns and cancellation are limited to direct sale by us to you and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale. Items can be returned within 7 days from the date of delivery provided they are in the original packaging and unwashed, unused and undamaged. All damaged items must comply with our terms and conditions before refund is processed. To return or alter an item, the customer must write to us at info@chhangamal.com, a prompt response is assured to such mails. Alternatively, the customer may even call at our customer care number +91-6387-222-791 / +91-9415-018-392

which remains open MON - SAT (10AM - 7PM). In case of alteration request we will take care of any shipping cost that is incurred.

Our terms and conditions pertaining to returns and exchange is as follows:-

• Items should be returned unused, unwashed, undamaged and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer.Please inform our customer care department in the event any Goods/Products are delivered without tags.
• Unidentified returns may be returned to the sender.